100% Satisfaction Guarantee
Directions for Returns: Please call our Customer Service Department for a Merchandise Return Authorization within 10 days of receipt of your order. When returning merchandise, please repack the item carefully and return it within the prescribed time(s) above.
Non-Tobacco Products: If you are not 100% satisfied with any non-tobacco product that you purchased from Anthony’s you may return it in original condition within 15 days of receipt of package for full credit or refund.
Cigars: If you are not completely satisfied with any cigars that you purchase from Anthony’s Cigars, even after you have tried one (1) you may return them within 15 days for full credit or full refund. If you try more than one (1) cigar and you decide that they are not to your liking and return them, you will receive credit or refund for the amount of cigars returned, minus shipping costs. Returns accepted only with original Cellophane Wrapper intact.
Damaged Parcels and Merchandise: If your order is damaged during the shipping process please contact our Customer Service Department immediately to expedite a replacement. Shipping will be paid by us for return of the damaged merchandise, as well as the replacement items.
Free Promotional Items: All defective free/promotional items must be returned by customer at customer cost. Replacement will be issued when it is received by Anthony’s Cigars.